Remote Monitoring and Management
Remote monitoring and management services are essential for small businesses looking to maintain optimal system performance and security.
With a remote monitoring and management service, your systems are continuously monitored and updated, ensuring that both Microsoft Windows and third-party applications are always up to date. This proactive approach helps prevent potential issues before they become major problems, minimizing downtime and enhancing productivity.
Additionally, our remote monitoring and management services include industry-standard antivirus and antimalware protection, safeguarding your business against the latest cyber threats. By leveraging remote monitoring and management, small businesses can focus on their core operations while enjoying peace of mind knowing their IT infrastructure is secure and efficient.
Included Features
Security Monitoring
- Detected threats such as viruses and malware will be cleaned or removed proactively
- Automatically apply updates to Windows and 3rd party software
Local Storage Monitoring
- Monitors your computers drives and triggers an alert when your hard drives capacity reaches 95%
Patch Management
- Microsoft updates are installed every Thursday evening
- A reboot is requird after updates are installed
- Computers must be powered on for the updates to install
- Verification will be performed to ensure updates are isntalled sucessfully
- Updates will be installed manuually if not
Third Party Patch Management
- Supported 3rd party applications will be updated
- We support hundreds of the most common applications - web browsers, pdf readers, archivers, etc.
Technical Support
- Remote access software built in
- Allows a technician to connect to your computer, with your approval, and provide technical support on demand